Frequently Asked Questions About PBT Virtual Performances

Frequently Asked Questions

Where can I watch the video?
A link to PBT’s virtual performances will be emailed to you. Once you have the link, you can watch the video on the PBT website or on YouTube through your computer, tablet, smartphone or smart TV. For instructions on how to watch through the YouTube application on your smart TV, see below. 

How can I support PBT?
Your help can keep PBT creating, connecting, innovating and inspiring. Keep us dancing by supporting your Pittsburgh Ballet Theatre.

Ways to Give
Online through our secure form here.
Call PBT’s Development Office at 412-454-9127
Mail a check to 2900 Liberty Ave. Pittsburgh, PA 15201

How can I watch PBT Virtual Performances on my smart TV?
You have several options to watch PBT’s virtual performances, including through the YouTube app on your smart TV or connected device, such as a Roku or Amazon Fire TV Stick.

You have the option to connect your computer or mobile device to your TV using an HDMI cord or casting device, such as Chromecast or Airplay. 

You also have the option to use the YouTube app to view PBT virtual performances. The simplest way to do this is to save the video to your Watch Later list on YouTube and pull it up on your smart TV. To do this:

  • Log in to your YouTube account on your computer or mobile device. You will not be able to save a video to your Watch Later list unless you are logged in.
  • Click the link emailed to you by PBT. This will direct you to a page on that houses the video.
  • To add the video to your Watch Later list, click the Watch Later button in the upper righthand corner of the video. (The icon should be second from the right and look like a clock.) This will add the video to your Watch Later playlist. 

  • To find the video on your smart TV or connected device, launch the YouTube app. Click Library – usually on the left side of the screen – and select Watch Later. This will bring up the playlist of all of your Watch Later videos. From here, simply click on the video and begin watching. 

  • Note: These are general instructions that may not apply directly to your device. Your menu display could differ depending on your individual smart TV or connected device.

What can I do about low streaming quality?
There are many things that can impact the quality of your streaming video. Each situation may be different, and while we can’t provide individual troubleshooting, here are a few things you can try to improve your stream quality. 

  • Reduce the number of internet-connected devices that could be impacting your bandwidth. Videos streaming on other devices, too many open browser tabs or applications running in the background of your device could interfere with the quality of your PBT virtual performance experience. Make sure all unnecessary programs are closed and that there isn’t another video being streamed on your network for the best quality.
  • Restart your computer or device. This could help eliminate potential interference from background applications and free up space for better viewing. 
  • Restart your modem and wireless router. Your router itself could be the cause of lower-quality streaming. By restarting your modem and router, you can help ensure that everything is running smoothly. 
  • When in doubt, consult the internet. If you’ve troubleshooted your device and are still experiencing low-quality streaming, you may want to search the internet for any additional troubleshooting options specific to your device.